For example, your sales teams can forecast according to deal close dates and total ARR, while your renewal/CS teams can forecast for renewal dates and renewal ARR.Date and amount fields are imported from your CRM. ![]() Tailor your forecasting process to each line of business by picking a custom deal date and/or amount per forecast board. Learn moreįind your recent and saved calls with handy quick actions in the Conversations area.Įasily review items needing attention in the Collaboration area. We've improved the underlying AI model, relabelled emails from real deals, and enabled more types of red flags, including delay, frustration and anger. We've improved the accuracy of red flag warnings so that they do a better job flagging when deals may be going south. The summarized report gives you an overall picture of how your company benefits from its Gong seats, while the detailed report shows how your employees are using all different areas of Gong. We changed the name of the report to the Utilization report and it includes an option to generate a summarized or a detailed report. We’ve improved the Usage report to give you a more detailed picture of how your employees use Gong in their day to day work. They'll automatically sync to your CRM, meaning you maintain immaculate CRM hygiene, and your deal-forecast reports will reflect exact deal data and yield accurate numbers.Check out the Edit values in the board section in Use deal boards. Update deal fields directly in your deal board as you inspect your deals. Update deals in Gong and we'll sync to HubSpot The Contacts column displays the number of people who engaged in the deal in the last 21 days. You can now easily see how many prospect contacts are actively engaged in your deal in the new Contacts column in Deals > Pipeline. Improved experience for seeing contacts engaged in your deals Gong has partnered with Apollo, Cognism, and LeadIQ to provide email and phone details for the recommended contacts. See the recommended contacts in the CONTACTS tab of the deal panel (click Contacts column in Deals > Pipeline). Gong now provides recommendations for contacts who may be missing from the deal. You may need to reach out to more contacts in order to move your deal forward. ![]() Get the right people engaged in your deal Thanks to our new, in-house speech-to-text model, your Italian-speaking teams now have a smoother, more accurate reading and searching experience one that's above industry standards. New labels next to avatars indicate inactive users and anyone who is new to the team or moved between teams in both the Forecast and Progress tabs. We now support target attainment allocation for people moving between teams or leaving the company (even mid-cycle/period). Keep Forecast accurate when the team changes
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